Valyou offers a fast and reliable way to send money overseas from Malaysia from our Branches, International Remittance Agents, with the Valyou mobile wallet app and via internet banking account, with Valyou Online.

Send money directly to a bank account
Send money directly to a bank account

Send money via a cash pickup agent
Send money via a cash pickup agent

Transfer
Send money to an e-wallet

Transfer
Send money with home delivery service

With our extensive international partnership, you can send money directly to a bank account, via a cash pickup agent or through home delivery service.

Indonesia
Bank account
Cash pickup		 Pos Indonesia ARG Indonesia - Agung Remittance Global Indonesia Bank Mandiri Bank Danamon Bank CIMB Niaga BNI - Bank Negara Indonesia BRI - Bank Rakyat Indonesia
And other major banks in Indonesia
Bangladesh
Bank account
Cash pickup
E-wallet		 bKash Rocket MTB - Mutual Trust Bank Dutch-Bangla Bank Islami Bank Bangladesh Agrani Bank
And other major banks in Bangladesh
Nepal
Bank account
Cash pickup		 GME REmittance City Express Prabu Money Transfer Prabhu Bank
And other major banks in Nepal
India
Bank account
Cash pickup		 Muthoot Finance SBI - State Bank of India HDFC Bank ICICI Bank Punjab National Bank Axis Bank
And other major banks in India
Pakistan
Bank account
Cash pickup
E-wallet		 Easypaisa Telenor Microfinance Bank (formerly Tameer Microfinance Bank) UBL Bank MCB Bank Askari Bank Allied Bank Bank Alfalah
And other major banks in Pakistan
Philippines
Bank account
Cash pickup		 Cebuana Lhuillier Cebuana Lhuillier Palawan Pawnshop - Palawan Express Pera Padala BDO Unibank Metrobank - Metropolitan Bank and Trust Company BPI - Bank of the Philippine Islands Landbank - Land Bank of the Philippines PNB - Philippine National Bank
And other major banks in the Philippines
Vietnam
Bank account
Cash pickup
Home delivery		 DongA Money Transfer DongA Bank Sacombank
Cambodia
Bank account
Cash pickup
E-wallet		 Wing Cambodia

Currency conversion

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Send money from a Valyou branch, agent or via the Valyou Mobile Wallet

With a growing network of over 1,500 Cash In Cash Out merchant locations across Malaysia, it has never been easier for you to send money overseas with your Valyou Mobile Wallet.

Find the nearest Valyou branches or agents to send money overseas.


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Send money with Valyou Mobile Wallet app

With Valyou e-wallet, you can send money at any time, from anywhere right from your smartphone. No bank account required.

Download Valyou Mobile Wallet app to start sending money overseas the smarter way.
Get it on Google Play

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Send money overseas with Valyou Online Preview

With Valyou Online, you enjoy competitive exchange rates and service fee when you send money via internet banking (eg Maybank2u, CIMB Clicks, etc).

International RemittanceFrequently Asked Questions

There are three ways you can send money with Valyou:

  1. Visit the nearest Valyou branch or international remittance (IR) agent to you. You will need to bring your photo identification document such as passport, national registration identity card or UNHCR card.
  2. At the branch or IR agent, fill up the remittance form provided. You will need your receipient's full name and phone number.

    For international transfer to a bank account, you will need the recipient's bank details. For internation transfer through home delivery service, you will need the recipient's address. Valyou promoters are available should you require assistance.
  3. After making the payment, you will be given a transaction slip.

    If you are sending money via a cash pickup agent, you will need to provide the PINNO printed on the transaction slip to your receipient for them to collect the money.
  1. Visit the nearest Valyou cash-in-cash-out (CICO) agent to you to cash in money into your Valyou Mobile Wallet.
  2. To register and verify the Valyou Mobile Wallet, visit our branches or our customer service staff in selected Cash In Cash Out Merchants. You will need to bring your mobile phone and for one time verification, photo identification document such as passport, national registration identity card or UNHCR card
  3. After you are registered and verified, Cash In money into your wallet at our Cash In Cash Out merchant and send money using the Valyou Mobile wallet.
  4. After completing the transaction, you will receive a confirmation message via SMS.

  1. Log in using your mobile number and PIN on Valyou Mobile Wallet app.
  2. Tap on the Send button to view the current exchange rates. Please note that the exchange rates displayed are indicative and may differ at the time of transfer.
  3. Choose the country that you would like to send money to. Then, enter the receipient's details and the amount that you would like to send.
  4. Verify your transaction and confirm it by entering your PIN. After the transaction is complete, you will receive a confirmation message via SMS.

You can send up to:

  • RM50,000 per transaction from a Valyou branch or IR agent
  • RM3,000 per day and RM5,000 per month via Valyou mobile wallet app

Depending on the mode of transfer (bank transfer, cash pickup or home delivery) and country, it will take 1-2 working days from the time of transfer, excluding public holidays.

If you send money via cash pickup, your receipient has 30 days to collect the money at the agent in the receiving country.

If you are using Valyou Mobile Wallet app, you may check the transaction status by using the app.

Alternatively, please use our online transaction tracker to check the transaction status.

Please use one of the following resources should you require any assistance with your transaction:

  • User Guides: search or browse help pages on common issues
  • Online Chat: chat with a support team member 9am-5pm daily
  • Email: write to the support team and get a reply within 24 hours
2016-2020 Valyou
A service from Telenor Group
Valyou is a Malaysian mobile financial services business unit of Telenor Group licensed and regulated as a money services business (MSB) and approved to issue e-money by Bank Negara Malaysia. Send money from Malaysia to Indonesia, Nepal, Bangladesh, India, Pakistan, Philippines, Vietnam, China and Cambodia from a branch, through an international remittance agent or via mobile wallet app. Valyou mobile wallet app features also include peer-to-peer transfer, prepaid top-up, bill payment and more.