Transaction Tracker

To check the status of a transaction, please enter the PINNO or reference number.

Please use one of the following resources should you require any assistance with your transaction:

  • User Guides: search or browse help pages on common issues
  • Online Chat: chat with a support team member 9am-5pm daily
  • Email: write to the support team and get a reply within 24 hours
Valyou is a Malaysian mobile financial services business unit of Telenor Group licensed and regulated as a money services business (MSB) and approved to issue e-money by Bank Negara Malaysia. Send money from Malaysia to Indonesia, Nepal, Bangladesh, India, Pakistan, Philippines, Vietnam, China and Cambodia from a branch, through an international remittance agent or via mobile wallet app. Valyou mobile wallet app features also include peer-to-peer transfer, prepaid top-up, bill payment and more.