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Valyou Mobile Wallet Safety Tips


1) Download the Valyou App on your phone

2) Get it verified with Valyou Staff

3) Always check your SMS after performing the Cash In

4) Always check your history in your Valyou Mobile Wallet app to confirm the transaction has been performed

5) Use your PINNO to check your transaction status at www.valyou.com.my/tracker


Do Not

1) DO NOT share your USER ID, PIN & OTP from SMS

2) DO NOT give money to any stranger, make sure it is CASH IN into you Valyou Mobile wallet

3) DO NOT leave the merchant premise until all transaction(s) are verified by you on your Valyou mobile wallet

4) DO NOT give the copy of your passport and/or personal detail to the merchant or any other 3rd Parties.


Valyou is a Malaysian mobile financial services business unit of Telenor Group licensed and regulated as a money services business (MSB) and approved to issue e-money by Bank Negara Malaysia. Send money from Malaysia to Indonesia, Nepal, Bangladesh, India, Pakistan, Philippines, Vietnam, China and Cambodia from a branch, through an international remittance agent or via mobile wallet app. Valyou mobile wallet app features also include peer-to-peer transfer, prepaid top-up, bill payment and more.